Portable Mini Handheld Hanging Neck Fan Air Conditioning Cooling Refrigeration Necklace Fan

All AIMINIFAN products include a 30 days warranty. Order on the official website and subscribe to our emails for anextra Half a year extension. Learn more at Warranty Policy.

Warranty Disclaimer

All AIMINIFAN products come with a 1-year warranty from the purchase date. If you place an order on the AIMINIFAN official website and subscribe to our emails, you will receive an additional 1-year extended warranty for free. This warranty covers product defects, offering a replacement of the defective product or component.

Return Policy

Buyers are responsible for return shipping costs.
Neewer covers the cost of shipping the replacement item back to the buyer.
Before dispatching a replacement or issuing a refund, AIMINIFAN must receive the returned item in the agreed condition, with photo or video evidence of the defect.
Claim Requirements

Provide your order number and a photo/video for a claim.
Claims for missing products must be made within 20 days of purchase.
Missing parts must be reported within 2 days of receipt.
Warranty Limitations

Used products from third parties (e.g., Amazon EU, Amazon.com Services).
Normal wear and tear, loss, theft, misuse, or accidents.
Water damage or misuse-related defects.
Unauthorized repairs, modifications, or disassembly.
Damage from incompatible voltage (use a step-up/step-down converter for international travel).
Specific Limitations

Subscribed consumers: 2-year warranty from the purchase date.
Consumables:
Light bulbs and flash bulbs: 6 months
Batteries: 1-year
These limitations may be updated at any time. For warranty claims, contact us at aiminifans@gmail.com.

We accept returns for a full refund for any reason within 30 days from the order date, provided the item is brand new and in its original package. Learn more at Return & Refund Policy.

Returns Policy
We stand by our product and offer a 30-day money-back guarantee.
If you are not fully happy with the goods you have received, you can return them to us within 30 days of receiving your order.
To be eligible for returns,
Products must be undamaged. 
Products must be not used.

How do I return my items?
You have up to 30 days to start your return from the moment you receive the item. Please include the original packaging with your return.

PLEASE NOTE
We offer free returns for the following situation：
1）Logistics abnormality: No updates for more than 15 days.
2）The product has major defects or quality problems.
For other return claims, the customer will cover the return shipping cost. 

FOLLOW THESE STEPS TO REGISTER YOUR RETURN
You can send the following information to the aiminifans@gmail.com email address
1）Your name 
2）Order number 
3）Site photo of the product 
4）Reason for return customer service after receiving the information
We will verify the information with you as soon as possible and refund the goods within 48 hours of receiving the information. 

Received a faulty item?
We're sorry to hear you have received a faulty items. We will be able to facilitate a free return for you if this is needed regardless of your location. So that we are able to assist you in the best way possible please contact our support team through aiminifans@gmail.com with the following info:
1）Your name
2）Order number
3）Take product photos
4）Describe the problem that occurred with the product.

Shipping from local warehouse based on your area, normally it takes 7~10 days for the delivery, Learn more at Shipping Policy.

Due to the impact of tariffs and logistics costs, prices vary by location.